The Payments Association of South Africa ("PASA") is committed to protecting your privacy. This privacy
policy explains our practice with respect to your personal information. By registering for PIPC 2023, you
consent to PASA using your personal information in the manner and for the purposes set out below.
1. INFORMATION WE COLLECT AND RECEIVE
We collect and receive information about you in the following ways:
1.1. Information you give us
This includes any information that you provide to us directly:
1.1.1. by filling in forms on our websites, or those provided to you;
1.1.2. in order for us to provide you with services;
1.1.3. when you complete a survey;
1.1.4. by posting comments or content on our social media pages or conference platforms; or
1.1.5. when you contact us or we contact you and you provide information directly to us.
1.2. WHAT PERSONAL INFORMATION WE COLLECT
When you register to use our services, you will be required to provide us with the following personal information:
1.2.1. name and surname;
1.2.2. ID number;
1.2.3. contact numbers and email addresses;
1.2.4. physical address;
1.2.5. postal address;
1.2.6. company information;
1.2.7. details of your participation in the National Payment System; and
1.2.8. your views/opinions/interests as expressed on our social media/conference platforms.
1.3. INFORMATION WE COLLECT OR RECEIVE WHEN YOU USE OUR WEBSITE OR SOCIAL MEDIA PLATFORMS
We collect information when you use our websites or social media platforms by using cookies, web beacons and other technologies. Depending on how you access and use our websites, we may receive:
1.3.1. login information;
1.3.2. information we infer about you based on your interaction with products and services;
1.3.3. information about incidents which we need to be notified of;
1.3.4. device information (for example the type of device you're using, how you access platforms, your browser or operating system and your Internet Protocol ("IP") address);
1.3.5. location information.
INFORMATION FROM THIRD‐PARTY SOURCES
We may receive additional information about you that is publicly or commercially available and combine that with the information we have collected or received about you in other ways.
2. HOW WE USE THE INFORMATION WE COLLECT AND RECEIVE
We use the information we collect and receive for the following general purposes:
2.1. to provide you with information and services you request from us;
2.2. in order to refer you to an appropriate third party;
2.3. to communicate with you;
2.4. to provide you with support; and
2.5. to provide you with a platform to upload and review information related to your institution and payment systems you participate in.
3. HOW WE SHARE THE INFORMATION WE COLLECT AND RECEIVE
3.1. We do not sell your personal information to third parties for their marketing purposes.
3.2. We may share information with:
3.2.1. our members and stakeholders in the National Payment System;
3.2.2. we may disclose your personal information to a limited number of our employees and third parties, which we assist you to interact with;
3.2.3. other parties in response to legal process or when necessary to conduct or protect our legal rights;
3.2.4. companies that provide services to us. Companies that provide services to us or act on our behalf may have access to information about you. These companies are contractually restricted in their use of information they receive in the course of providing services to us or you.
3.2.5. sponsors or co‐hosts of the PIPC event.
4. YOUR RIGHTS
4.1. You have the right to ask us not to contact you for marketing purposes. You can exercise this right at any time by using any of the various "opt‐out" options that we will always provide to you when we communicate with you. We won’t send you marketing messages if you tell us not to, but we will still need to send you service‐related messages.
4.2. Our websites may use cookies. If you configure your browser to reject our cookies, please bear in mind that certain functionalities and your experience of our website may be affected.
4.3. We want to make sure that any data we hold about you is up to date. So, if you think your personal information is inaccurate, you can ask us to correct or remove it.
5. RETENTION OF DATA
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy or to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
6. OUR COMMITMENT TO SECURITY
The security of your data is important to us. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. However, we do employ a number of safeguards intended to mitigate the risk of unauthorised access or disclosure of your information. We will do our best to protect your personal information and we will use up to date technology that will help us to do this. We will at all times comply with our obligation under applicable law.
7. TRANSFER OF DATA
7.1. We are based in and operate from South Africa. Your information, including personal information, may be transferred to and maintained on servers located outside of your country of residence, where the data privacy laws, regulations and standards, may not be equivalent to the laws in your country of residence.
7.2. We might transfer your personal information to places outside of South Africa and store it there, where our suppliers might process it. If that happens, your personal information will only be transferred to and stored in a country that has equivalent, or better, data protection legislation than South Africa or with a service provider which is subject to an agreement requiring it to comply with data protection requirements equivalent or better than those applicable in South Africa.
7.3. Your use of our website, followed by your submission of information to us, represents your consent to such transfer.
7.4. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
8. LINKS TO OTHER WEBSITES
Our website or social media platforms may contain links to and from websites, mobile applications or services of third parties or affiliates. Please note that we are not responsible for the privacy practices of such other parties and advise you to read the privacy statements of each website you visit which collects personal information.
9. CHANGES TO THIS PRIVACY POLICY
We may update this privacy policy from time to time. Any changes that we may make to our privacy policy will be posted on our website and will be effective from the date of posting.
10. ACCESS TO YOUR PERSONAL INFORMATION
10.1. You may at any time request:
10.1.1. confirmation that we hold your personal information;
10.1.2. access to your personal information;
10.1.3. the identities or categories of third parties to whom we have disclosed your personal information; or
10.1.4. that we correct or delete any personal information that is incomplete, misleading, inaccurate, excessive or out of date.
10.2. Requests may be made in writing to pasa@pasa.org.za.
